An open and transparent communications and engagement style translates into the increased confidence and trust by residents.
Committee charge is to expand town communication methods and channels:
Establish a comprehensive, multi-channel approach with an array of digital tools and traditional methods.
Build Trusted Partnerships - Focus on transparency, use numerous feedback methods and engage with diverse population segments by reaching them in different ways and at various locations.
Diversify Engagement Methods - Relying on a single format excludes large segments of the population. A "mixed method" approach ensures broader representation.
Foster Transparency and Feedback - Trust is destroyed when residents feel their input disappears into a "black hole".
Lower Barriers to Participation - Participation often fails because it’s inconvenient or physically inaccessible.
Prioritize areas which generate the best return on resources and cost.
